UNCC - Australia Privacy Policy

Date of Commencement: 24 February 2023

1.1 Purpose

UNCC - Australia (“UNCC”, “we”) is committed to handling Personal Information in a lawful and respectful manner that protects individuals and fosters trust.
This Policy outlines the principles that UNCC must follow to comply with the Privacy Act 1988 (Cth) and other applicable laws and regulations.

1.2 How UNCC Collects and Uses Personal Information

Personal Information means information that identifies or can reasonably identify an individual.
We collect Personal Information:

• Directly from you (via our website, phone calls, emails, or face-to-face interactions).

• From third parties (such as service providers, social media platforms, marketing or fundraising partners).

• From public sources (e.g., directories like White Pages).

We collect only the necessary information to:

• Process donations or memberships.

• Verify your identity.

• Enable participation in our events or campaigns.

• Send newsletters, tax receipts, and updates.

• Understand and improve our services.

• Conduct research, analysis, and marketing (you can opt out any time).

If Sensitive Information is needed (such as health, racial, or criminal records), we will request your consent.

1.3 Who UNCC Shares Your Personal Information With

We may share your Personal Information with:

• Trusted third-party service providers (e.g., IT support, marketing partners, fundraising agencies).

• Legal and government authorities if required by law.

• International affiliates and partners when necessary (under proper safeguards).

We always aim to inform you if your information will be disclosed unless prevented by law.

1.4 Remaining Anonymous

You can interact anonymously with UNCC, but if you want receipts, memberships, or participation in activities, real information might be required.

1.5 Storing and Securing Personal Information (Including Overseas Disclosures)

We store Personal Information securely:

• Within Australia or countries with comparable privacy laws.

• Sometimes in Switzerland, the United States, the United Kingdom, Germany, or New Zealand.

We protect information through:

• Staff training.

• Secure IT systems (firewalls, encryption, access controls).

• Physical security at offices.

1.6 Retaining Personal Information

We retain your information only as long as necessary for the purpose it was collected or as legally required.
We securely destroy or de-identify information when no longer needed.

1.7 Accessing, Correcting, and Deleting Your Personal Information

You have rights to:

• Access your Personal Information.

• Correct inaccuracies.

• Request deletion (unless required by law to keep it).

Contact us to request access, correction, or deletion:

• Email: director@uncc.agency

• Phone: +61 7 2050 3151

• Post: UNCC - Australia, Inc. 120 Beaudesert Road, Moorooka, QLD 4105

We may require you to verify your identity before processing your request.

1.8 Data Incidents

UNCC promptly investigates any data breaches. If serious harm is likely, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.

1.9 Who to Contact for Privacy Questions or Concerns

If you have questions, concerns, or complaints about your privacy, please contact:

Privacy Officer

• Email: director@uncc.agency

• Phone: +61 7 2050 3151

• Post: UNCC - Australia, Inc. 120 Beaudesert Road, Moorooka, QLD 4105

If not satisfied with our response, you can escalate to the CEO at the same address or lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

1.10 Definitions

• Personal Information: As per Privacy Act 1988 (Cth).

• Sensitive Information: Includes racial, political, religious, health, and biometric data.

• Supplier: Third parties providing services to UNCC.

• Client, Donor, Customer, Beneficiary: Individuals interacting with UNCC through services, donations, or support.

• Data Incident: Unauthorised access to or loss of Personal Information.

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UNCC - Australia | Phone: +61 7 2050 3151 | Email: director@uncc.agency