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UNCC - Privacy Policy

Privacy Policy


United Nationals Countryless Children (UNCC)
ABN: [Insert ABN if registered in Australia]
📍 Address: [Insert Registered Office Address]
📞 Phone: 0730 502 051
✉️ Email: director@uncc.agency
🌐 Website: www.uncc.agency

Effective Date: 02/06/2025


1. Introduction

United Nationals Countryless Children (UNCC) respects your right to privacy and is committed to protecting the personal information we collect and handle. This Privacy Policy explains how we collect, store, use, and disclose your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also reflects our commitment to globally recognized data protection standards such as the EU General Data Protection Regulation (GDPR).
2. What Personal Information We Collect

We may collect personal information such as:

  • Full names, date of birth, gender, contact details

  • Emergency contact information

  • Photographs, audio/video recordings (with consent)

  • Health information (with consent, for aid purposes)

  • Refugee identification or case file data

  • Donation or financial records

  • Volunteer, employment, or service provider details

Sensitive information is collected only when necessary and with explicit consent, in line with legal requirements.
3. How We Collect Personal Information

We collect information:

  • Directly from individuals (e.g., forms, interviews, online portals)

  • From third parties with lawful consent (e.g., partner agencies, guardians)

  • Automatically when you use our website (cookies, IP address logs)

We will always take reasonable steps to notify you about the collection and purpose of the information.
4. Why We Collect Your Personal Information

UNCC collects and uses personal information to:

  • Provide humanitarian services and support to vulnerable communities

  • Conduct assessments and referrals for aid or protection

  • Manage donor records and issue receipts

  • Recruit and manage volunteers and staff

  • Communicate with stakeholders and supporters

  • Meet legal and reporting obligations

5. How We Use and Disclose Your Information

We use and disclose your information only for the purposes it was collected, including:

  • Sharing with trusted partner agencies (e.g., UNHCR, WFP, OPM) for service delivery

  • Legal compliance (e.g., audits, government reporting)

  • Emergency response coordination

  • Website or publication use (with prior consent)

We do not sell or trade your personal information to third parties. Information may be shared overseas only with consent and appropriate data safeguards.
6. Data Storage and Security

We store your information securely in:

  • Locked physical files (for consent forms and case notes)

  • Encrypted digital databases

  • Cloud-based systems with access controls

We implement administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure.
7. Access and Correction of Information

You have the right to request:

  • Access to personal information we hold about you

  • Correction of any inaccurate or outdated information

To make such a request, please contact our Privacy Officer at director@uncc.agency.
8. Use of Images and Testimonials

UNCC may use photographs, videos, or testimonials of individuals (including refugees, staff, or volunteers) for awareness or promotional purposes only where express consent has been obtained, consistent with this policy and Australian privacy laws.
9. Data Breach Notification

In the event of a data breach that is likely to result in serious harm, we will promptly notify affected individuals and report the breach to the Office of the Australian Information Commissioner (OAIC) in compliance with the Notifiable Data Breaches scheme.
10. Third-Party Services and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reading the privacy policy of each site you visit.
11. International Compliance (GDPR)

For individuals in the European Union or jurisdictions with similar protections, UNCC complies with applicable rights under the GDPR, including rights to data access, correction, portability, and erasure.
12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at www.uncc.agency. Significant changes will be communicated where appropriate.

13. Contact Us

For questions, concerns, complaints, or to exercise your privacy rights, please contact:

Privacy Officer
United Nationals Countryless Children (UNCC)
📞 Phone: 0730 502 051
✉️ Email: director@uncc.agency

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

This Privacy Policy is compliant with the Australian Privacy Act 1988 (Cth) and international data protection norms.

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